This is a rather sobering infographic on road fatalities in Australia. This is a complex problem so using simple, reductionist solutions won’t work. Instead we need to use a systems thinking approach. This quote sums it up pretty well:
“We know in road safety that focusing on individual behaviour is not helpful … You actually have to change the system so that when people make mistakes they’re not penalised by dying.”
The recent ballistic missile false alarm in Hawaii made headlines around the world. It was pretty quickly revealed that it occurred as the result of an employee selecting the wrong option from a menu of different options. There were two very similarly worded options, one for a “test” alert, and one for an actual alert. He selected, and then confirmed, the wrong one. Anyone who has used a computer for even a short period of time is aware of this potential error. It is rather disconcerting that a safety critical system such as this one doesn’t appear to have utilised any Human Factors/Ergonomics input or Usability Testing.
Continue reading “Hawaii False Alarm”
One of my areas of interest is Human Factors/Ergonomics, and in particular it’s application to healthcare. However, by its very nature, it is applicable wherever you find humans. This is a recent article from ABC News discussing it in the context of teenage drivers.